Overall Experience Reviews For Sport Clips Haircuts of The RIM

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1 rating

08/12/18
Bill R. Overall Experience

Lost a long time regular customer today as there are other options. Parking and wait times there have always been a haste but you stick it out due to the great staff and checking in online has made it slightly easier until yesterday. Everyone deserves a break but if you are on break take yourself off the schedule. I was there not long after I was told to be there and online said zero wait. When I got there the guy said it would just be a few minutes as my stylist was finishing up lunch so I waited and watched for 30 min as others went ahead of me. Poor customer service if it was going to be 30 min then say that so you can switch to next available. I had elderly mother in car hanging with me for the day she can’t stay in car that long. Also wait times were much higher in person than what web said.

1 rating

02/26/18
Chuck E. Overall Experience

Lost a long time customer tonight. I have had my hair cut there since at least 2010. I was a walk-in tonight and had 2 call-ins ahead of me for my preferred stylist (only 1 of which was there). System would not let me select her because call-ins took time to close. She told guy working desk to put me in. I waited an hour as 2nd call-in arrived just in time. When he was done and I thought I was up, another call-in had been slipped in. The call-in service is great, but walk-ins shouldn't get bumped if there 1st. Will be going somewhere else from now on!

5 rating

02/05/18
Danny O. Overall Experience

Shout out to Megan

Rated 3.5 out of 5.0 based on 8 Client reviews

Bill R. | August 12, 2018 Overall Experience

"Lost a long time regular customer today as there are other options. Parking and wait times there ha"

Chuck E. | February 26, 2018 Overall Experience

"Lost a long time customer tonight. I have had my hair cut there since at least 2010. I was a walk-in"

Danny O. | February 5, 2018 Overall Experience

"Shout out to Megan "

Shout out to Megan

Danny O. | February 5, 2018 Overall Experience

"Best haircut experience I've ever had ,the hair cut was clean & the mvp deal was the best. Can't top"

Best haircut experience I've ever had ,the hair cut was clean & the mvp deal was the best. Can't top sports clips features.

Jay G. | January 19, 2018 Overall Experience

"Very helpful staff. The stylist that cuts my hair is great she knows what she's doing (Bee). I will "

Very helpful staff. The stylist that cuts my hair is great she knows what she's doing (Bee). I will refer all my friends to this sports clips. Friendly atmosphere fast and accurate service.

Jay G. | January 19, 2018 Overall Experience

"My stylist is the best in th"

My stylist is the best in th

B M. | December 6, 2017 Overall Experience

"If I could give a zero I would. From the time I walked in this past weekend, I should of left. No on"

If I could give a zero I would. From the time I walked in this past weekend, I should of left. No one greated me. The feeling I got was cold. Again, I should of left. This shop isnt what it use to be with smiles. In the last two visits, it has gotten worse. No one cares. Take time and talk to eachother instead of customers. The old staff was amazing, especially the girl who use to sit at front with short brown hair. Which sadly is no longer there. Now this girl. I cant recall her name real short and tiny. She is very demanding when speaking to other barbers. Telling them to do this or do that. Very unprofessional. Very rude at that. Kept singing loud(humming) and being overly obnoxious when talking. Kept talking about her personal life. Im not here to hear drama. And the last two visits have been horrible. My MVP has sucked. Again she kept humming loudly. I come here for a haircut not someone singing in my eye for 15 mi. I will never be returning. I will make sure my friends and family do the same.

John D | June 27, 2017 Overall Experience

"My experience at this location is amazing. I drive well over a hour to get my haircut done by Meliss"

My experience at this location is amazing. I drive well over a hour to get my haircut done by Melissa. She is so happy to see everyone walk through the door. Her smile lights up the room and she remembers alot of people. She does the best MVP ever. She gives me exactly what I want with her special twist to make it even better. Never makes me feel rushed or pushed to purchase anything. I always walk out looking and feeling like a million bucks. I would not only recommend Melissa to friends and family. But this Sportclips at The RIM is the best of San Antonio.