Service Reviews For Sport Clips Haircuts of The RIM

1 rating

Today was the final straw. After 5 years of 2 haircuts a month you have finally driven me away. Today I had an appointment booked with Nikki at 1:29. The app said be at the salon by 1:19. I drove in from Boerne and arrived at 1:15 only to see on the big board that my 30 min wait time when I booked was now 2 hours and 30 mins. I was told by reception that Nikki had gone to lunch. Well at 1:40, ten mins after my schedule appointment, Nikki walked up and told me it would be 30 mins more until she could see me because there were others in front of me. What good is an appointment time if you are not going to honor it? If I am late you delete my appointment, if you are late I have to wait longer? How fair is that. You expect me to honor your time yet you don't honor mine. I plan my time off to maximize my time especially when I drive in from out of town. Why cant you honor my time? Unfortunately this is not the first time you have let me down. Below it the first post: I have been going there for 4 plus years... Megan is the best stylist they have. They would be a 5 start except they changed their rules and now charge for a "5 star" shaver fade. I will be finding a new place to get my hair cut.

Rated 1.0 out of 5.0 based on 1 Client reviews

1
Santiago B. | October 26, 2019 Service

"Today was the final straw. After 5 years of 2 haircuts a month you have finally driven me away. Toda"